Seven practical user experience design principles for complex enterprise, government and data apps, with examples and a review checklist.
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Nine common website usability problems I find in reviews, with a fast fix for each one that does not need a redesign.
A step by step usability audit for web apps, covering onboarding, navigation, forms, data views, system states and accessibility.
A practical comparison of ongoing UX design and a full redesign, with a seven-question framework to help SaaS teams choose the right path.
Three AI UX patterns that make AI products easier to start, safer to use and easier to trust: wayfinders, governors and trust builders, with examples and a design review checklist.
Generative UI design explained: how AI products build the interface around each answer, what it asks of your design system, and how the designer’s job changes.
How dedicated UX consulting finds and fixes the friction that makes users leave, and how to tell if your SaaS team needs outside help.
A five-step framework to find, rank, fix and measure UX problems in small batches so your product gets better without a costly rebuild.
A practical way to find, prioritise and fix user journey friction in onboarding, key actions, forms, daily use and billing flows.
Why a short UX audit before redesign work begins saves time, protects what already works and keeps the new version focused on real user problems.